Analytics SaaS Dashboard
Building a scalable analytics platform for growing SaaS companies
The Challenge
A B2B SaaS startup needed a comprehensive analytics dashboard to help their customers track key metrics, but their existing solution was slow, unreliable, and couldn't handle their growing user base. The dashboard frequently crashed under load, real-time data updates were inconsistent, and the UI was confusing for non-technical users. They were losing customers to competitors with better analytics offerings.
The Solution
Developed a modern, real-time analytics dashboard using React with a Node.js backend. Implemented WebSocket connections for live data updates, built custom data visualization components using Chart.js, and created an intuitive drag-and-drop interface for custom report building. Designed a scalable architecture using microservices to handle 10x traffic growth. Added role-based access control and export functionality for reports.
Results
- 99.9% uptime achieved (up from 94%)
- 80% reduction in page load time
- 3x increase in daily active users
- Customer retention improved by 35%
- Successfully scaled to handle 50,000+ concurrent users
